Privacy Policy

This Privacy Policy explains how Trusmadi collects, uses, and protects the information you provide when using our websites or services. By accessing our websites, you agree to the collection and use of information in accordance with this policy.

Scope

This policy applies to all websites, platforms, and services owned and operated by Trusmadi, including but not limited to:

The Trusmadi Group main website

Elevate Initiative (Elevate)

Crocker42 Platforms (Crocker42)

Any related subdomains, products, or affiliated services.

What Data We Collect

We may collect the following types of personal and usage information:

• Contact details (e.g. name, email address, phone number).
• Personal information (e.g. demographic data, address, preferences).
• Website usage data (e.g. IP address, browser type, pages visited).
• Information relevant to enquiries or service requests.

How We Use Your Data

We collect this data to understand your needs and to provide better services. This includes:

• Internal record-keeping.
• Improving our websites, services, and user experience.
• Responding to enquiries and customer support.
• Customising content based on your preferences.
• Sending updates about our services or offerings.
• Contacting you for feedback, research, or service updates (when permitted).

Use of Cookies

A cookie is a small file placed on your device that allows our websites to recognise you, store preferences, and enhance functionality.

We may use cookies to:

• Analyse web traffic using analytics tools.
• Recognise when you are signed in.
• Store your preferences for future visits.
• Improve browsing experience and test content delivery.
• Track return visits for engagement analytics.

Cookies do not provide access to your computer or any personal information beyond what you voluntarily share.

Managing Cookies

You can choose to accept or refuse cookies via your browser settings. However, declining cookies may prevent certain features of the site from functioning as intended.

Unless configured otherwise, our websites will issue cookies upon your visit.

Controlling Your Information

When submitting information via forms, you may have the option to:

• Opt in to receive updates and marketing communication from us.
• Choose whether to receive communication from third-party partners.

We will never sell, lease, or distribute your personal data to third parties without your consent, unless required by law.

All data is handled in accordance with the Personal Data Protection Act 2010 and other applicable regulations.

Security

We are committed to protecting your information. We apply appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure.

Our security practices are reviewed regularly to ensure your data remains safe.

External Links

Our websites may contain links to external sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies separately.